Monday, November 30, 2009

Second update on the eBay situation

Missed the first post on the eBay situation? Read it here to catch up.

A personal message from
Flashing Panda Founder
"Special eBay Update"

Dear past customers of Flashing Panda on eBay,

It has been four months since the original 30 day suspension of our eBay account, and since our last email to you. If you missed our prior newsletter on this matter, please follow the Newsletter Archive link above and catch up.

During these months we have been working hard to come up with a way for us to continue to offer great deals to our customers on eBay. Over the past couple of months we had reached out to eBay with the above goal. Their response was to close down our eBay account, which we had worked hard to build for half a decade, indefinitely. eBay strategically chooses to pervert facts and employ predatory and unethical tactics against any of their selling partners whenever any disagreement or issue arises, and categorically refuses any attempts to "work things out", (just Google the term "eBay account suspension".)

At this point it does not look like we will be able to return to offering great deals via eBay in the near future. On the good note, something very positive did come out of this fiasco for our company. We had set up a presence on Amazon, and only three months later, our monthly net profits were already exceeding those that we were seeing from half a decade of eBay sales!

We Need Your Help!

How can you help? We have been in direct contact with the personal assistant of eBay's CEO John Donahoe, Robin Pitman, and with Terry from the Office of the President. If you are as disgusted with eBay's behavior as we are, please give Robin a phone call at 408-376-5991, and send Terry from the Office of the President an email at , and let them know how you feel about their handling of Flashing Panda, and of other sellers.

If you had done either, (or if you think that we are full of it,) please do let us know. Simply reply to this email and tell us about it. We would love to hear from you, and are eager to answer any questions or address any concerns.

Thank You for Your Support

We would like to again thank you for your patience and loyalty. Last time we offered you a 25% discount coupon to use at our store. This time, in light of the holidays, and the final nails in the eBay coffin, we would like to offer you an unprecedented 40% off coupon! It is good for your purchases, (tax and shipping not included,) on any retail purchases, (bulk and wholesale lots not included.)

Simply go to www.FlashingPanda.com, add items to your shopping cart, then enter the discount code ...(for subscribers only)... to get a 40% discount* off your entire retail order as our appreciation of your support. This is double the biggest discount that we have ever offered, (the prior eBay discount of 25% excluded.) But hurry, offer is good for one week only and ends on the 8th of December.

* Applies to retail purchases only. Not good for Wholesale Lots / bulk purchases. Does not cover tax or shipping.

In Summary

  1. You CAN help! See above and contact eBay with your dissatisfaction.
  2. No, we are no longer registered on eBay.
  3. At this time, things do not look good as far as eBay is concerned.
  4. You can still purchase from us, you just need to do it directly from our store, or via Amazon, (instead of through eBay.)
  5. We would like to strongly encourage you to support all eBay sellers, (and not support this unethical company, eBay,) by contacting the seller to see if you can purchase directly from them.

We sincerely appreciate your loyalty and support and are committed to continuing to serve you for years to come. Please do not hesitate to respond with your thoughts, concerns or questions. All emails will be responded to.

 

Sincerely,

Daniel Odulo

Founder, Flashing Panda